IT Support for NDIS participants
Self-managed? Working with a plan manager?
Simple, effective and affordable remote and on-site IT support for NDIS self-managed
Plan Managers!
When your clients need IT support, we are here for you.
We provide fast, effective and affordable IT services:
on-site in Melbourne North-East and South-East suburbs,
via remote access, Australia wide.
Our skilled and qualified technicians are ready to assist you:
Fast Response, Remote or On-Site
We strive to send the same technician to each visit for continuity.
Most common IT services provided:
Hardware and software faults
WIFI and internet connections
Data security and recovery
Desktop, Laptop and Mac configuration
Assistance and training
No call-out fees
Competitive rates
30 day satisfaction guarantee
We drive value by prioritising simplicity, making technology accessible and understandable for all.
Our approach
Efficient and practical solutions delivered in a straightforward manner.
Technological challenges resolved in a clear and concise manner.
Pragmatic
Simple
Why engage us?
What sets us apart?
Rich business and IT acumen
Strong alignment to outcomes
Being agile and lightweight - just enough and in time
Platform and systems thinking - product mindset
Prioritising human centered design
Experienced horizontal and vertical teams
Curiosity, passion and dedication
Promise:
Delight customers
Deliver exceptional solutions and experiences
Power human impact with technology
Values:
We own it, do it well, get better every time
We respect each other
We stay curious, explorative and innovative
Our credo:
Enhance capability at every opportunity
Uplift productivity and efficiency
Engage people and create rewarding environment to thrive
Approach:
People and technology enablement
Information lifecycle management
Service excellence
Strengths:
Easy and flexible to work with
Team of experts
Deep domain and business knowledge
Product agnostic, platform aware and user focused
Solution capable
Delivery track record and 1st hand experience
We design, implement and manage solutions for your benefit. As little or as much as you need. We are flexible. We can focus on targeted needs and assist across the entire technology suite.
We are experienced practitioners. Determined to achieve impactful outcomes quickly, delivering through teams of experts. Ultimately supplementing your capabilities, prioritising value. End-to-end solution provider, partnering with key industry leaders we deliver outcomes via flexible methods. We value innovation, collaboration and authenticity creating positive impact.
Improving life through technology
(c) 2025 Infomatix Pty Ltd
Infomatix acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present. We embrace and celebrate the oldest culture in the world.
