Advisory

Consulting

We inject expertise, thought leadership, vendor neutral advice and practical guidance based on vast experience.

Our oversight and actions result in improved service and value delivery for your organisation.

Be more strategic in execution and delivery of information, data and digital technologies.

Strategy and planning

Tactical

• IT operations assessment

• IT service delivery evaluation

• External service provider evaluation

• IT spend analysis and benchmarking

• IT infrastructure ecosystem evaluation

• Application portfolio analysis

• Process optimisation and mapping

Strategic

• IT Strategy, governance, compliance

• Business-IT alignment

• IT function organisation review

• IT operating models

• IT risk assessment

Planning

• Roadmaps

• Change portfolio

• Projects and actions

• Technical design and documentation

• Transformation, migration and implementation planning

Need help translating business concepts into IT strategy and actions? Is your team embarking on transformation without capability or capacity? Not sure if your setup is optimal? Need to manage risk, demonstrate progress and urgency? We can assist in getting your objectives addressed.

We provide several Business and IT consulting services such as IT strategy, roadmap development, organisation review, service catalogue optimisation, process re-engineering, enterprise architecture reviews, application & technology selection that aid in formulating digital and IT strategies aligned to the priorities and objectives set by business vision and strategy.

Execution and delivery

We assist in execution and delivery of strategy and plans by:

• Assessing existing capabilities and needs.

• Researching market trends, identifying new opportunities for digital innovation.

• Collaborating with stakeholders to co-design a digital ecosystem that is people centric.

• Preparing use-cases to support initiatives aiming to deliver an integrated experience of a service provision.

• Building a better digital ecosystem by engaging users to improve application usability.

• Promoting a data driven approach that collects relevant information about processes, clients, and transactions.

• Enhancing data analytics to support decision-making through actionable insights.

• Driving data-literacy, and encouraging senior leaders to be active participants of the digital transformation.

• Implementing strategies to engage and educate employees to work towards desired objectives.

• Ensuring rigorous cybersecurity measures are in place for data integrity and privacy.

• Implementing a security framework aligned with the information you process and the services you provide.

Change and project management

We add value by:

• Managing the right prioritisation and sequencing of activities.

• Guiding the implementation of digital and technology initiatives.

• Defining and leading projects that enhance interoperability of systems and processes aiming to reduce manual interventions.

• Interfacing siloed applications to increase the effectiveness and reliability of the digital ecosystem.

Change management and project management are both necessary when executing a project or a change. Each discipline brings the critical structure needed for effective implementation and achieving the results you want. Disciplines must work together to achieve successful and sustainable outcome. Doing so, delivers value across all aspects of the undertaking, including both the people side and the technical side.

We apply structured processes and tools for managing the people side of change to achieve desired outcomes and ensure that impacted employees embrace the solution associated with the change.

• Prepare approach

• Manage change

• Sustain outcomes

We monitor progress by measuring key elements of the change, including:

• Speed of adoption

• Utilization

• Proficiency

• Results and outcomes

We use specific knowledge, skills, tools and techniques to deliver value regardless of the complexity and degree of technical challenge associated with the project or initiative.

By planning activities required to create and implement the solution, we ensure that the solution is designed, developed and delivered effectively.

We are versed in agile and waterfall project delivery methods.

Change

Projects